Privacy Policy
Privacy Policy
Who we are
Dreamtrail Explorers is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, book our tours, or connect with us through any platform. By accessing our website and services, you agree to the practices described in this Privacy Policy, ensuring a safe and transparent experience with us.
Data Collection and Purpose of Use
At Dreamtrail Explorers (hereinafter referred to as the “Company”), we craft unforgettable journeys through thoughtfully designed and pre-arranged tour packages. Our goal is to ensure every traveller enjoys a seamless, safe, and memorable adventure. By choosing our services, the Client (hereinafter referred to as the “Client”) acknowledges and agrees to proceed under the following terms and conditions:
- We gather certain personal details when you interact with us—whether it’s browsing our website, signing up for our services, booking a tour, or connecting through other channels. This may include your name, contact information, and other relevant details needed to deliver exceptional travel experiences and enhance the quality of our services for you.
- We gather and use personal information to efficiently plan and organize tours, manage reservations, and offer dedicated customer support. This information helps us communicate important updates, understand guest preferences, and enhance our website’s performance. It also allows us to share targeted marketing content, such as special offers, service updates, and news — with the freedom for clients to opt out anytime. Additionally, we may use this data for analytics to track website usage trends and continually improve our services and guest experience.
- While processing your booking, we may securely collect and store essential payment details—such as credit/debit card information or bank account particulars—using encrypted and protected channels. This ensures complete confidentiality, safeguards your personal data, and complies with industry-standard security protocols.
- We may partner with trusted third-party service providers, such as payment processors, to handle the collection and processing of personal information on our behalf. These partners are bound by strict contractual agreements to protect your data and comply with all relevant privacy laws and regulations.
- We take your privacy seriously and implement robust security measures to safeguard your personal information against unauthorized access, misuse, or loss. All data is stored and processed in compliance with applicable privacy laws and industry best practices, ensuring your information remains safe and confidential.
- We respect your privacy and never share your personal details with third parties, unless it’s legally required or necessary to deliver the services you’ve requested. In such cases, we ensure that all third parties follow strict data protection measures to safeguard your information.
- By accessing our website and using our services, you agree to the collection, use, and storage of your information in accordance with this Privacy Policy. If you have any questions, concerns, or wish to withdraw your consent at any time, please reach out to us so we can guide you through your rights and available options.
- We have implemented strong security protocols to protect your personal information from unauthorized access, modification, disclosure, or loss. While no online transmission or electronic storage system is 100% secure, we follow industry-standard practices and take all reasonable steps to safeguard your data.
- Subject to applicable laws, you may be entitled to certain rights concerning your personal information. These rights may include accessing a copy of your data, correcting any inaccuracies, requesting deletion (subject to legal requirements), limiting or objecting to certain processing activities, and obtaining your information in a commonly used, portable format.
- Our services are designed for individuals aged 17 and above. We do not knowingly gather personal information from anyone under this age. If we discover that we have inadvertently collected personal data from a minor without proper parental or guardian consent, we will promptly remove it from our records.
- Any disputes related to data privacy matters shall fall under the exclusive jurisdiction of the competent courts in Surat.
Updates to Our Policy
We may revise this Privacy Policy from time to time to comply with new legal requirements or to enhance our data handling practices. Any updates will be published on our official website for your review.
Contact Us
For questions, concerns, or to exercise your rights regarding your personal data, you can reach our Privacy Officer at: info@dreamtrailexplorers.com.
By using our website, you confirm that you have read and agreed to the terms of this Privacy Policy and trust us to safeguard your personal information with the utmost care, security, and confidentiality.